Notation based on the Act on Specified Commercial Transactions
distributor
Sunlight Pacific Co., Ltd.
Operation manager name
Mikiko Shirai
address
224-0041 703 Lions Plaza Yokohama Nakamachidai 1-7-9 Nakamachidai, Tsuzuki-ku, Yokohama City, Kanagawa Prefecture
Explanation of charges other than the product price
1 week from the date of application.
In the case of bank transfer, please transfer within one week.
In the unlikely event that an item is out of stock, we will inform you of the situation at any time.
Defective product
If there is a defect (damage, defacement, etc.), please notify us within one week. We will replace it with a non-defective product at our expense.
If exchange is not possible, we will refund your money. Please note that we cannot accept returns due to customer's convenience.
Application expiration date
1 week from the date of application.
In the case of bank transfer, please transfer within one week.
In the unlikely event that an item is out of stock, we will inform you of the situation at any time.
Defective product
Please let us know within one week if the delivered product is different from what you ordered, or if there is a defect (damage, defacement, etc.). We will replace it with a non-defective product at our expense. If exchange is not possible, we will refund your money. Please note that we cannot accept returns due to customer's convenience.
sales volume
Please check each product page.
Delivery time
We will ship according to the delivery date and time specified at the time of ordering.
If you do not request a delivery date, we will usually ship within 5 days (excluding weekends and holidays) after confirming the completion of payment and credit card procedures for your order.
Please note that delivery may take some time due to the year-end and New Year holidays and regular holidays.
If an item you ordered is out of stock, we will contact you within 3 days and discuss the delivery time.
payment method
Bank transfer, cash on delivery, Pay-pal (credit card payment)
payment deadline
We will do so within 7 days after sending the confirmation email.
If payment is not received within one week of placing the order, the order will be treated as cancelled.
Deadline for returns
We will do so within one week after the product arrives.
If the product is defective (damaged, soiled, etc.), please let us know as soon as possible.
If you contact us after one week, as a general rule, we cannot accept exchanges.
Return shipping fee
If the delivered product is different from the contents of the application, or if there is a defect (damage, stains, etc.),
You will be required to return the product at our company's expense (cash on delivery), and we will replace it with a non-defective product at our company's expense (prepayment).
Trade name or service name
BORON
public email address
homepage address